Do the products contain any perfume ?

There is indeed a perfume in ZAO products.

We decided to choose a natural, discreet and hypoallergenic perfume. We aim to limit as much as we can risk of allergic reactions because of perfume.

The quantity added in the products is quite low but still enough to enjoy the use of ZAO products. Some ingredients in the formula, for instance oil, could otherwise give an unpleasant smell.


Which one is the bamboo powder ?

The bamboo powder can be found in the ingredient listing under the INCI name : Bambusa arundinacea stem powder. It is a white substance extracted from the bamboo seams, mainly made of organic silica. It was often used in Oriental medicine. Organic silica, constituent of conjunctive tissue, is already present in the entire human body. It regenerates the epidermis by participating to the collagen and elastin synthesis. Over time, our silica capital gets lower which leads to elasticity loss and skin demineralisation. It is therefore necessary to regularly replenish the skin. For this reason, organic silica is present in most of ZAO products.


Which one is the organic bamboo hydrolate ?

The organic bamboo hydrolate can be found in the ingredient listing under the INCI name : Phyllostachys Nigra Extract*. It comes from the distillation of bamboo leaves, mainly made of organic silica. It was often used in Oriental medicine. Organic silica, constituent of conjunctive tissue, is already present in the entire human body. It regenerates the epidermis by participating to the collagen and elastin synthesis. Over time, our silica capital gets lower which leads to elasticity loss and skin demineralisation. It is therefore necessary to regularly replenish the skin. For this reason, organic silica is present in most of ZAO products.


Which one is the organic bamboo macerate ?

The organic bamboo macerate can be found in the ingredient listing under the INCI name : Phyllostachis Bambusoides Rhizome Extract*. As well as the bamboo powder and the organic bamboo hydrolate, this ingredient is extremely rich in organic silica. An external intake is necessary in order to maintain our tissues and skin elasticity. The benefit of the macerate is the ability to go deeper into the skin.


Do the products contain any chrome ?

Chrome is not an ingredient added as such in the products. However, it is a component of pigments called « chromium oxide greens » whose INCI name is CI 77288. This green pigment allows to formulate green shades of eyeshadows that would not be possible otherwise. You have probably noticed that the range of natural pigments, available to organic certified cosmetics, still remains narrow today. However we are concerned about this pigment safety. We have therefore decided to amend the formulation of the eyeshadows containing this pigment. You will see new shades shortly.


Do the products contain any argan oil?

To date, we do not use any argan oil in our products. However we have chosen other ingredients as beneficial to the skin. For instance, you can find in ZAO products some organic ingredients rich in essential fatty acids (shea butter, cocoa butter, coconut oil, sweet almond oil, macadamia nut oil...)


Is there any palm oil ?

The main concern with palm oil is that the culture in Indonesia mainly leads to massive primary forest destruction in favour of palm plantations. In cosmetics, there are many complex ingredients using palm oil or derivatives. For the palm oil used as such, in addition to the INCI name "palm oil" very recognizable, there is also "Eleasis Guineensis (palm) oil."
For these ingredients, an RSPO certificate/commitment, although controversial, guarantees that the crops were not involved with primary forest destruction nor endangered animals.

After doing several studies, here are the ingredients of our formulations that might be using palm oil during their manufacturing process (cf.document PalmOilNames)):

1- Cetearyl alcohol: ours is derived from coconut oil.
2- Eleasis Guineensis (palm) oil: only Eleasis Guineensis (palm) butter is used in our formulas. So not palm oil but palm butter. We are therefore waiting for RSPO certificate.

3 -Glycerin: our glycerin is certified organic. Organic farming rules prohibit the destruction of the primary forest.
4- Glyceryl stearate: ours is derived from coconut oil.
5- Isostearic acid: ours is derived from rapeseed oil.
6- Palm oil: It was used only in our previous pencils made in France. But today, our new pencils do not use any palm oil anymore.
7- Sodium stearoyl lactylate: We are waiting for answers from the manufacturer.
8- Zinc stearate: It is a palm oil derivative and we have the RSPO certificate.



As metal, is the silver powder dangerous ?

All ZAO products, excepted pencils, contain micronized silver.

In our formulas, silver plays the fundamental role of formula preservative and skin antiseptic. If quite few companies (none in makeup) use silver as preservative, it is only because of its cost. With a cost of 10 000 € per kilo, silver has been precisely chosen for its antibacterial inherent qualities. For instance, silver is used for band aid, burn treatment, prostheses conservation before transplantation into the human body... It has been considered for over 2,000 years as a water purifier and a disinfectant. In the Middle Ages, nobles and wealthy people used to eat and drink glasses and silverwares (or silver platted). This is a great bacteria killer by asphyxiation.

Generally speaking, the problem at the level of metals is the size of the particles: nanoparticles asking many questions. The silver we use is Microsilver (trade name) and the particle size is between 1 and 10 microns, which also means between 1,000 and 10,000 times the size of nanoparticles.
However, the silver thanks to its high biocompatibility with our cells does not present any danger.
Silver is therefore no risk of toxicity for our bodies as long as we avoid nanoparticles.


Is the silver powder not as good a preservative as chemical one ?

The silver powder used to preserve ZAO products is as effective as preservatives used in non organic cosmetics.

By the way, each cosmetic product, organic or not, sold in Europe must comply with a regulated test on the preservative efficacy. This test called « challenge test » consists in introducing some bacteria in product samples and check that the bacteria do not grow.

ZAO products have successfully passed the test.

Besides, the silver powder is so effective that it can be used in quantity much lower than that of traditionnal preservatives. Therefore we reduce as well risks of allergic reaction.


Are ZAO products gluten-free ?

Gluten is a protein found in wheat and grains such as barley, rye and sometimes oat. The consumption of gluten-free food products is becoming a real trend. Beyond this trend, gluten is subject to a special attention from intolerant people, with an autoimmune disease called celiac.  In order to give them a better guarantee, a european standard (AOECS) was created with requirements such as on-site inspections and annual analysis control plan. Products meeting the requirements of this standard are allowed to bear the defined label. This label is given only to food products, not cosmetic products at the present day.

In this context, it would be relevant to know if ZAO lipsticks contain any gluten. Gluten is found only in the protein part of an ingredient and therefore is absent from food oils used in our products. Therefore, there is only one ingredient used for ZAO that would be likely to contain any gluten : palmitoyl hydrolyzed wheat protein. However, we have the supplier’s certificate ensuring that there is no gluten in this ingredient.

We can therefore conclude that ZAO products are gluten-free. 


Does the maltodextrin used in products contain any gluten ?

 Maltodextrin is not an ingredient we add to our formulation but it is part of another ingredient : Cayoma Olive. Here is the link to the producer Qenax of such ingredient :  http://www.qenax.com/products/cayoma-r-olive.

After checking all formulations, we can say that maltodextrine is exclusively included in powders and its concentration in finished products is between : 0,00005% and 0,012%.

Maltodextrin is most of the time obtained from starch and mostly from rice starch. Rice is a natural free gluten cereal. Maltodextrin is also gluten free.


How do anti-ageing ingredients act while in make-up products ?

Our make-up products combine at best make-up efficacy (colour, long-lasting effect, finish, textures…) and respect of the skin. We use ingredients with specific properties, for instance :

-          Baboo powder and its high level of silica needed for skin cells renewal

-          Silver powder acting as an antiseptic agent, chosen by ZAO as natural preservative

-          Aloe vera, shea butter or pomegranate butter, rich in essential fatty acids to fight against free radicals


Why use titanium dioxide in products ?

Titanium dioxide (TiO2) is a white pigment that has been used in cosmetics (toothpaste, face cream, body milk, make-up...) for decades. This pigment is also included in other products of everyday life : food, paintwork for home and cars, etc...

Today, there is a controversy regarding titanium dioxide nanoparticles (particle whose size is 10-9 meters = 0,000000001 m). When it comes to ZAO products, the size of titanium dioxide particles is over 10-6m = 0,000001m, so not in the nanoparticle size range.

Nanoparticles cause ethical and public health debates because they can be absorbed through human cells which dimensions are as small (10-9 mètres). Those cells would let nanoparticles in, which would therefore be stocked and depending on their nature, the human body would not know how to get rid of them. Consequences on the long term are unknown. This is the reason why, the new European organic standard COSMOS does not allow ingredients containing nanoparticles.

Titanium dioxide used in ZAO products does not enter the human cells.


Why using aluminum in ZAO products ? What are the quantities ?

Aluminum salts are still controversial when used in deodorants and anti-perspirants. Some have doubts regarding the aluminum salts ability to increase breast cancer risks considering the site of application and the quantity used.

ZAO products do not contain any aluminum.

However, you may find in our ingredient list, the INCI name : alumina. It is not an aluminum salt, nor a aluminum chlorhydrate. It is a molecule (Al2O3) used in surface coating of some pigments and pearls creating pigments allowed in organic certified make-up. It is therefore found in quite small quantities. Besides, alumina is found in Nature in bauxite ore. It is this very alumina that creates gemstones like ruby, sapphire or topaz.

Alumina here is no major danger for human health or the environment. In that context, it is allowed by organic cosmetic standard setters (Ecocert, Cosmos).


Is there any squalene from shark in ZAO products ? 

Historically, squalene was obtained from shark liver oil and it is true that some cosmetic companies carry on using it. However, squalene is also found in plant sources, in lesser concentration but nowadays used as well: amaranth seed oil, rice bran oil, wheat germ oil and olive oil. You probably know that organic certified cosmetics must comply with rules regarding ingredient sourcing. Ingredients that are part of dead animals are strictly forbidden. Therefore, squalene found in Zao products comes from vegetable sources and mainly from olive oil.

Many plants and animals produce squalene, including humans. It is one of the most common lipids produced by human skin cells (major component of nasal sebum). It is a natural moisturiser and some believe that as part of a food diet it might even be protecting from cancer. 

In the concentrations used in cosmetics, toxicology studies have shown that squalene is not a significant human skin irritant nor a sensitiser. 

As far as we know, this ingredient is respectful of human and the environment.


Are there any phthalates ZAO nail polishes? 

ZAO nail polish formula do not contain any phthalates, especially not dibutylphthalate known to be an endocrin disruptor and likely to cause eye irritation (e.i. tearing, conjunctivitis) and upper respiratory tract irritation (e.i. rhino-pharyngitis, bronchitis) ; if ingested or inhaled : headaches, nausea,  vomiting, diarrhea, hematuria, dizziness, light sensitivity and nephrotoxicity.

Nail polishes are at the moment difficult to find as organic. Natural and organic ingredients available at present do not perform well enough to provide effective nail polishes. 

However, ZAO has decided to formulate without any harmful ingredients (including phthalates) and with silica from bambou macerate for you to enjoy !

If you look at the ingredient list, there is one whose INCI could lead you to think it is a phthalate : phthalic anhydride/trimellitic anhydride/glycols copolymer. Names sound similar but they are not actually the same. 

 Some memories of your chemistry classes… : phthalates today known as harmful are chemical compounds derived from phthalic acid, unlike the ingredient used in ZAO nail polish formula. Even if the chemical name sounds similar, the actual molecules are very different therefore they do not interact with the skin equally. As well, this ingredient is widely used in various sectors such s pharmaceutical for the coating of some pills. 


Do the ZAO foundations contain any sunscreen ? 

ZAO foundations do not contain any chemical sunscreen because they are forbidden in natural and organic certified cosmetics : most of them are harmful for people and the environment. Only physical sunscreen (e.i. titanium dioxide or zinc oxide) are allowed.

The brand has decided not to add sun protection to make-up products because even physical sunscreens are controversial today. The most efficient ones are nanomaterials and the impact on people and the environment is still being studied (report to question on nanamaterials in Certification part of the FAQ).  


Are ZAO products comedogenic?

Comedogenic ingredients are not an issue when used in lip, eye lashes or nail products. For other applications, ZAO is aware of the need to use as little as possible comedogenic oils and butters. Therefore, you can find the following ingredients, likely to be comedogenic, but used in sensible quantity to still get their benefits : 

- Mineral silk : wheat germ oil (0.5%) et cocoa butter (1%)

- Cream eyeshadow : wheat germ oil (0.5%)

- Pearly eyeshadow : soybean oil (less than 1%)

- Mineral touch : soybean oil (less than  1%)

- Compact powder and blushh : cocoa butter (1%)

The whole range of products are suitable to all skin types, also sensitive or acneic skin.


Are the ingredients contained in ZAO nail polish safe for consumers ? 

The following controversial ingredients are not used in ZAO nail polishes : aceton, formaldehyde, toluene, camphor, dibutylphthalate, xylene, rosin.

Our nail polishes are free from any unsafe ingredients and furthermore enriched with organic silica from bamboo macerate. As you may know, silica or silicium plays an important role in nail production by our body. Based on this property, the French brand « La Roche-Posay » has even created a nail polish range with silica, sold  at the Chemist’s.


(h3) End FAQ

Maltodextrin is not an ingredient we add to our formulation but it is part of another ingredient : Cayoma Olive. Here is the link to the producer Qenax of such ingredient : 


Where does the name ZAO come from ?

David Reccole, the brand designer explains : « I have been touched by Eastern philosophies and ways of thinking, especially Buddhism. The idea of a range focused on bamboo came about in Taïwan. Bamboo plays an important part in Asia and in Buddhism. I wanted the brand to depict this link. Buddhism has various expressions and several pillars. Amongst them, two are well-known and based on nature observation : ZEN and TAO. As an invitation to meditation, peace of mind, search of harmony and authenticity, following the example of Nature, ZAO is a contraction of these two words. »


Where are ZAO products manufactured ? 

ZAO products are manufactured in Europe.

We work with 3 main manufacturers, chosen for their knowledge and expertise on different product categories:

- Pencils : the German company Schwan manufactures pencils in Czech Republic ;

- Nail polishes : the Italian company Cosmetic Service manufactures nail polishes near Venice (Italy) ;

- All other ZAO products are made by Laboratoire Phytotechnique, italian company near Milan (Italy). This company has been a key partner for over 15 years. Besides, David Reccole founder and director of the brand ZAO was at the start of Laboratoire Phytotechnique and its president from 2006 to 2013.

We trust these companies for producing organic certified quality products.
You can always find the place of manufacture on the product labelling (eg « made in Italy »).


Where does the bamboo come from ?

Bamboo used for our packaging comes from China where it is worked locally. ZAO has created specific tools to model raw bamboo because they were not available elsewhere. Our local manufacturer uses these tools exclusively for ZAO packaging.
We have chosen bamboo for the refinement and modernity it brings and because we are convinced that a certified organic make-up range should offer natural packaging.
Each tree can store carbon but bamboo is particularly efficient : its exceptionnal growth speed makes it a champion for carbon capture during its life cycle. In this way, it helps ZAO with a decent carbon footprint. An environmental friendly refinement !

Bamboo is also added to our formula by means of powder, hydrolate or macerate. More information in the Ingredients part of the FAQ.


How is the bamboo cut ?

Bamboo used for packaging is cut from 4 to 5 year old stems, each of them being around 10cm diameter. Stems are cut at their base because it immediately allows rhizomes to create more stems.


Can the use of bamboo affect the Rain forest and especially the Giant Panda ?

Actually and unfortunately Giant Panda is now concentrated in small protected areas in Center of China as it is shown below through brown color spots:


Our bamboo forest is in Wuyishan, Nanping, Fujian, China, which is 2000 km far from the protected area where Giant pandas live.


Then giant pandas diet is based on 2 main bamboo species :
- Sinarundinaria fangiana = Bashania fangiana = Gelidocalamus fangianus which grows between 2300 et 3600 meters above sea level
- Fargesia spathacea = Fargesia robusta which grows between 1600 et 2700 meters above sea level
In all Wuyishan area, we don’t go above 1000 meters, so these species are not present.
Our bamboo latin names are : PHYLLOSTACHYS NIGRA for hydrosol, BAMBUSA ARUNDINACEA for stem powder and PHYLLOSTACHIS BAMBUSOIDES for rhizome extract. So none of them is part of giant pandas food.


What is the glue used?

It is a white glue for wood, a standard glue for now.

Are packaging materials recyclable once the product is finished ?

Recycling techniques today depend on the country you live in. We know that in France for instance, make-up products are too small to be recognised by the recycling equipments, for now. It is likely that it will be the same in your country.

Thanks to a simple and innovative system, quite all our products are sustainable and refillable. Genuinely economical, the refills reduce costs and packaging, while also allowing to free creativity and play with our wide range of colours. The bamboo products also come in a classy pouch, making them even more sustainable – so they can hold one refill after another after another...

On first purchase, consumer chooses a bamboo item with makeup inside, on second purchase, one just has to buy the refill.


Why is there not more refillable products ? When will mineral silk refills be available ? 

Most of ZAO products are refillable : concealers, compact powders, cooked powders, blushes, complexion base, silk foundations, compact foundations, eyeshadows, eye primer, eyebrow powders, lipsticks and lip balm.

In addition, Mineral silk refill has been available since March 2017.

We have also a serious option for a refillable system on mascara, lipgloss, eye liner…. We do hope they will be soon available on the market.


Are refillables in plastic material ?

Some refillable products, such as pressed powders, are sold in plastic material which is allowed by organic certification because the material is recyclable.
Regarding refillables themselves, they are made of various materials depending on the product, e.i. : Silk foundation tubes are in polypropylene (PP), lipsticks mechanisms require several materials such as aluminium…


What is the need for the pouches ?

Each product comes in a lovely pouch in order to protect it and keep it longer. For instance, pouches prevent from products opening when you carry them in you handbag for a perfect look all day long.


What is the best way to clean ZAO make-up brushes? 

ZAO make-up brushes are made of bamboo (handle) and synthetic nylon as far as the hairs quality is concerned. Synthetic over natural because the brand commits to protect animal welfare and do not wish any to be distressed, let alone killed, for the manufacture of make-up brushes.
Therefore you can clean them with mild soap and some cold water. This should be efficient and still preserving their quality.


What can I do in case of allergic reaction ?

Despite the precautions taken by ZAO, if you suffer from an allergic reaction following the use of one of our products, we are truly sorry. We would advice you to go to your doctor or dermatologist in order for them to determine the cause and treat it. The practitioner will then be able to link or not the allergic reaction to the product and inform the local authorities if required. Afterwards, we invite you to contact us and let us know what happened, the name of the product used, its lot number and where you bought it from.


ZAO products are not tested on animals but have the ingredients been tested ?

Ingredients used in cosmetic products must not be tested on animals, according to the European Regulation n°1223/2009. However, some other regulations may still ask for those tests. For instance, REACH is a european regulation striving to protect human health and the environment against risks linked to chemical substances. In order to reduce the number of trials on animals, the regulation still supports the substitute methods to assess those risks.

ZAO range has been certified « Leaping Bunny » by Cruelty Free International, for some years (cf. Cruelty Free Certificate).

This organisation works towards stopping animals suffering experiments around the world. Certification prevent from any ingredient used in ZAO range to be tested on animals. Of course, finished products as well have not been tested on animals. You can find more information by clicking on the following link : https://www.crueltyfreeinternational.org/


How are the products tested if not on animals ?

Cosmetic products do not need to be tested on animals to prove their safety.

It is about using safe ingredients, such as organic ingredients and those approved to be used in organic cosmetics by standard setters (eg : Ecocert, Cosmos).

Each cosmectic product sold in the European Union must first be approved by a toxicological expert. This person assesses the safety of the product. If the assessment conclusion comply with current regulations than the product can be used by consumers. Otherwise, the brand has to work again on the composition of the product and go again through the toxicological expert assessment.

ZAO products have not been tested on animals and each of them has successfully passed the safety assessment. 


Does ZAO provide direct selling on line ?

The brand does not provide direct selling on line. However, on our website www.zaomakeup.com, you can click on « ZAO Retailers » and find the nearest point of sale. The products are also available through direct selling websites but please be advised that all websites do not have all ZAO products.


Which is the metal used for pans?

Eye shadows, blushers, pressed powders and compact foundations are compacted or poured into metallic pans. Since these are also refills fixed thanks to magnets, the metal used must be magnetic.
The aluminum would not work since it is not. We therefore use tinplate for all Zao pans.


 (h3) End FAQ


Questions about organic certification

Can certifications be displayed ?

Certifications are indicated on each ZAO certified product label.

Certification information can also be found in communcation documents given by the brand. You can of course display these informations.  

We advise you however to advertise them near ZAO certified products. There must not be any confusion between ZAO certified products and some others not certified. 


What is the shelf life of organic products compared to non-organic ones ?

The shelf life is calculated with the following parameters :

- Product nature : shower gel, skin care, toothpaste, eyeshadow, eyeliner, lipstick, etc... ;

- Packaging type : opened jar, tube, airtight pump bottle, etc... ;

- Accelerated age testing results.

Thus, an organic cosmetic product can have the same shelf life as a non-organic one. Depending on the packagin, it may also be higher !

The European regulation n°1223/2009 for cosmetic products asks for the date of minimum durability to be labelled. It is the date until which the cosmetic product, stored under appropriate conditions, will continue to fulfil its function. However, indication of the date of minimum durability shall not be mandatory for cosmetic products with a minimum durability of more than 30 months. For such products, there shall be an indication of the period of time after opening for which the product is safe and can be used without any harm to the consumer. This information shall be indicated by the following symbol :



Why is there only 10% of organic ingredients in formulations ? Why can’t products be 100% organic ?

An organic ingredient comes from organic farming. It can therefore be plants and plant derivatives for instance. But these are not enough to formulate cosmetic products that need as well, depending on the nature of the product : water (sometimes up to 90%), minerals such as pigments or clays (sometimes up to 100%) and other ingredients. Of course, water and minerals do not come from organic farming. Therefore they can not be certified. This means that cosmetic products using 80% water, 10% minerals and 10% organic ingredients contain only 10% of organic but still the maximum of its ability.

What matters most is the quantity of organic ingredients with respect to the quantity of plant ingredients. Organic certified product must contains at least 95% of organic ingredients with respect to the plant ingredients, 10% of organic ingredients on the total of the formula and 95% of natural origin ingredients.

A summary can be found on the following link : http://www.cosmebio.org/fr/nos-label.php

ZAO organic certified products contain the maximum of organic ingredients possible. There is often more than 10% organic and soon over 20% thanks to the European organic certification COSMOS.


What is Cosmos ?

Cosmos is the European harmonised standard for natural and organic cosmetics.

This standard guides brands through the organic certification process for cosmetics : ingredients and product composition, nature of packaging, manufacturing, filling, storage, document management and communication.

You have probably come accross the Ecocert standard before. You can find the Ecocert label on ZAO certified products.

Ecocert and 4 partners (BDIH in Germany, Cosmebio in France, ICEA in Italy and Soil Association in the UK) have put together their values, knowledge and vision of organic cosmetics to create, after many years of hard work, a commun standard for all of them. That is how from 1st January 2017, all new organic certified cosmetic products will only be according to Cosmos-standard.

For more information : http://cosmos-standard.org/cosmos-standard-aisbl/

The transition to the European harmonised standard has been anticipated during the development of ZAO products. Most of them already comply with Cosmos. However the standard being more demanding than the current Ecocert standard, some ingredients are now unavailable : for Cosmos, ingredient suppliers must give more confidential information for the approval of their ingredients and can sometimes be reluctant. This will involve the reformulation of some ZAO products during 2016.


 Are organic products as effective as non-organic ones (long-lasting, colour, etc..) ?

Yes, organic cosmetics are as effective as non-organic ones, and even more. Actually, when we look at the ingredients used, an organic cosmetic has more active ingredients. Each ingredient does not only have a basic function in the product but also additional properties that brings more to the organic cosmetic compared to a non-organic one.


Can the organic certification ensure GMO-free products ?

Of course the organic certification chosen by ZAO ensures GMO-free products. 

Being GMO-free is one of the leading principles of natural and organic cosmetic standards (Ecocert or Cosmos). The ingredients used in cosmetics must be from renewable and sustainable resources and transformed by processes respectful of people and the environment. Ingredients coming from GMO plants do not comply with this rule. Certification bodies (Ecocert for instance) are in charge of checking each ingredient before brands can decide to add it to formulations. Hence, this certification ensures that there is no GMO derived ingredient in ZAO products.


Can the organic certification ensure nanomaterial-free products ?

Organic certification according to Ecocert or Cosmos-standard ensures that product are respectful of people and the environment. These certification bodies have come to the conclusion that some nanomaterials are safe for consumers. Some nanomaterials, such as physical sunscreens (titanium dioxyde or zinc oxyde) are therefore allowed in organic certified sunscreen products.
Nonetheless, ZAO has chosen to go further. The brand has decided not to use nanomaterials at all and therefore asks all suppliers to prove that their ingredients are nanomaterial-free.


Can the organic certification ensure products are free of heavy metals (such as nickel) ?

As you know in our formulations we use some mineral ingredients such as pigments, mica or mineral silica.

Minerals extracted from earth contain many impurities in very low quantity expressed in ppm (parts per million. 1ppm = 0,0001%).
The most controlled impurities family is Heavy metals and nickel is one of them. Other main ones are arsenic, mercury, lead, zinc, copper, chromium, cadmium and barium.
In all our ingredients, only one family might contain heavy metals: mineral pigments.
The international regulation, including Ecocert, admits inside a pigment a maximum quantity for Nickel of 50 ppm which means 0,005%.
A pigment will be used at less than 20% of the total formulation. That means 10ppm (0,001%) of nickel in the whole formulation.

People that are sensible to nickel, should use makeup made with synthetic pigments which have other side-effects but with mineral pigments it is not possible to totally avoid nickel traces. Only way is to move from mineral to vegetal pigments and we are on the way but it takes time. Here is a simple table about pigments:



Can the organic certification ensure pesticide-free products ?

Ingredients allowed in organic certified cosmetics have been carefully checked by certification bodies. As you may know, organic certified ingredients come from organic farming where using pesticides is strictly forbidden. Hence, farmers growing organic plants, source of cosmetic ingredients, do not use any pesticides. However we all know that wind unfortunately can bring some pesticides from one non-organic land to one organic land (even though there are distances between 2 lands to comply with). Being honest, it is difficult to guarantee 0,00% pesticide.
However and gladly, we notice that there is still 1000 to 10000 times less pesticide in the organic sector then in conventional sector.
The organic certification ensures an extremely low level in products where no other certification can today.


Is ZAO vegan ?

Most of the range is vegan, certified from the year 2015, by the Vegan Society in UK.
Some products remain not certified due to the use of beeswax (despite the fact that organic beeswax ensures that the well-being of the animal is preserved). The only products not vegan at the moment are the following : gloss, lipbalm (stick and liquid) and concealers.

(h3) End FAQ